Frequently asked questions

Need help with something?

Need help with something?

General

How to add a place?

How to move or delete multiple places at once?

How to delete a place?

How to create a view?

How to move places into a view?

How to delete a view?

I don’t see any data on memory view?

Can I open directions to a place in Google/Apple Maps?

How to create a route?

How to import from others app?

How does Placify work offline?

Can I add custom places?

Where can I find the Merge Places feature?

What happens to the photos and data from the original places after merging?

Can I undo a place merge?

Will moving photos affect my place statistics?

Where can I find the “Reference” feature?

How are images assigned to different places after a link is parsed?

What should I do if the link content is recognized incorrectly?

What should I do if the displayed opening hours are incorrect?

Pro

What’s Feature included in Pro?

Why should I get Placify Pro?

Is there any Free Trial?

Is Family Sharing included?

How can I cancel my subscription?

What happens if my Pro subscription expired?

Is there any education offer?

Is Pro pricing weekly?

Is the Reference feature only available to Pro users?

Others

Any plan for Android app?

Does the app support on iPad or Mac?

Why the place of photo is not accurate?

Future feature?

Can I export my data?

Have other questions?

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